Redeeming Points

I received an error when making my booking, what should I do next?

How long does it take to transfer Max Miles to carbon offset?

Can I cancel my digital gift card redemption and receive a refund?

How can I find my trip details after booking?

Can I make a travel booking for the same day or next day?

My booking was unsuccessful, but funds were deducted from my account. What should I do next?

How will I know if my booking has been successfully changed?

Will I receive a physical card when I make a digital gift card redemption?

When will my digital gift card expire?

Can I choose which passenger and email would receive the booking email?

How do I change or cancel a flight booking that I have made?

How can I transfer my Max Miles?

How long does it take to transfer Max Miles?