You will receive an email status update regarding your transfer. Initially, your transfer status will show as ‘Pending’, which means we are currently processing the request with your selected partner. Once the transfer status is shown as ‘Successful’, your transferred points have been deposited in your partner loyalty program account and are ready for you to use. In case the transfer status is shown as ‘Unsuccessful’, you may have entered an incorrect partner membership number or your name does not match the partner loyalty program account. Please update your details and re-attempt your transfer. Should you encounter repeated rejections, please inquire with our rewards service team via the Contact Us form in the rewards portal header to request assistance.